Welcome to Fast Forward Metering (Pty) Ltd, the industry-leading solution provider for prepaid submetering in energy systems. For decades, we have been providing top-quality prepaid submetering services to landlords, body corporates, and businesses, helping them to accurately measure and bill for their electricity and water usage. Our extensive experience in the technology and processes involved in prepaid submetering means that we can deliver tailored solutions to meet our clients’ needs, while ensuring compliance with all legal and regulatory requirements. With our solutions, our clients benefit from greater visibility and control over their energy usage, reduced energy costs, and improved sustainability. At Fast Forward Metering, we are committed to delivering high-quality solutions that help our clients achieve their energy management goals and improve their bottom line.

Usual challenges without a prepaid meter

1. Unpredictable and uncontrolled electricity/water bills: When customers lack
access to a prepaid meter, they’re unable to keep track of their usage and subsequent costs. As a result, they may be hit with unexpectedly large bills at the end
of the month.
2. Unreliability of data: Without a prepaid meter, customers’ monthly bill is based on an estimation of their usage. Oftentimes, these estimations can be unreliable and lead to customers being overcharged due to incorrect data collection.
3. Difficulty to access: Whether due to geographical challenges or lack of financial resources, prepaid meters can be difficult for customers to access. This makes it difficult for customers to stay accurate in data tracking and properly manage their electricity/water bills.
4. Lack of control: Prepaid meters give customers greater control over their electricity/water consumption, allowing them to limit their usage as needed. Without the presence of these paying mechanisms, customers have difficulty controlling their electricity/water bills.

Our solution

Fast Forward Metering will supply & Install a tamper proof prepaid/smart meter and deploy our smart management software. We will send you simple monthly
reports to keep you in the loop. If there is a problem, we will fix it at no cost to you and notify you after it’s done.

1. Smart Prepayment System: A smart prepaid system allows customers to monitor their electricity/water consumption and make payments remotely via an app
or online platform. This system can also send out alerts when a customer’s credit balance is running low, allowing ample time to top up.
2. Automated meter Reading: Automated meter reading (AMR) systems allow for the collection of meter data electronically, often in real-time. This can increase
accuracy and efficiency, as well as providing customers with detailed information about their electricity/water consumption.
3. Variable Tariff Structures: Variable tariff structures incorporate the use of pricing signals, such as seasonal, time-of-use tariffs to allow customers to adjust
their consumption in accordance with their preferences and budget.
4. Payment Agreements: Payment agreements enable customers to pay off debt in installments or schedule payments. This can be beneficial for those on a lower
income, who may not be able to pay for their electricity/water upfront.
5. Demand Response Services: Demand response services allow customers to proactively manage their electricity/water consumption based on cost signals.
These services can help customers avoid high usage costs, while also increasing grid reliability

That’s the Fast Forward Way!

Once your prepaid meter has been installed, we’ll take it from there:

Lifetime Warranty on All of our products
• Unlimited free callouts – We’ll personally send our technician out to site if a problem cannot be solved telephonically.
• Unlimited free meter repairs – We will aim to fix the meter hardware if possible.
• Unlimited free meter replacements – If we can’t fix the meter we replace the meter with a new one, ensure the tenant/meter user is up and running and inform you via email with a (ticket number reference) that the problem has been resolved.

At our company, we understand that customers want convenience and simplicity when it comes to managing their electricity consumption. That’s why we offer a hassle-free solution for customers who are currently using prepaid meters from other service providers.

We take over these meters, making it easy for customers to switch over to our service without having to purchase a new meter. This means that customers can continue using their existing prepaid meter, while enjoying the benefits of our reliable and affordable electricity service.

By taking over existing prepaid meters, we eliminate the need for customers to go through the process of purchasing a new meter, which can be costly and time-consuming. This also means that customers won’t have to worry about any downtime or disruptions to their electricity service during the transition period.

Our team of experts will ensure that the takeover process is seamless and hassle-free. We’ll work closely with customers to ensure that their existing meter is integrated into our system, and that they have access to all the features and benefits that our service offers.

Switching over to our service is easy, and customers can rest assured that they’re getting a reliable and affordable electricity service. With our prepaid meters, customers can track their energy usage, monitor their account balance, and top up their meter whenever they need to.

So if you’re currently using a prepaid meter from another service provider, consider switching over to our service. With our hassle-free takeover process, you can enjoy all the benefits of our reliable and affordable electricity service, without having to purchase a new meter.

Fast Forward Metering philosophy – “Always do More than you get paid for”